我覺得佢處理手法好恐怖,要已比錢購票、checked in 埋、坐到上位嘅乘客讓位 because four United employees needa fly to Louisiana tonight? 明明係自己個system 有問題搞到 overbooked 就要搵四個乘客 "voluntarily" 放棄機位,唔肯就搵警察?仲要其實唔係overbook 而係因為航空公司自己另一個state 要伙記用人,所以要個客坐下班機就佢地?警察又竟然成為航空公司嘅傀儡去 enforce their bizarre business practice,仲要不合理不合法咁施以暴力?
佢唔係個system 有問題所以overbooked, 佢個system by design 會overbook, 因為佢覺得未必個個都會上機,如果有人唔check in, 佢就賺多張機票。
其實就算我唔明嘅係,明明真金白銀買張機票,因為佢話抽中你,就一定要落機,咁我好無保障啫,原來買咗都可以變做無得坐,仲要俾警察dragged off the plane in the most disrespectful way!
俾我都唔敢再坐這間airline